Hospitality Audit Services - What We Do

Hotel Audits
Health and Safety Audits
Mystery Guest
Eco Audits
Guest Journey

Hotel Financial and Operational Audits

Covering all areas of a hotel from Finance (Banking, cash control, credit control, purchasing, payroll etc) to operations (Reception, Food and Beverage, Housekeeping, Human Resources etc). We use very experienced hotel finance consultants who have many years of operational hotel finance experience.

Brand Standard Reviews.

Our Guest Journey auditor is very experienced having worked with brands such as Premier Inn and Costa Coffee.

Mystery Guest and Test Purchase Visits.

This area is very popular and checks compliance with company standards as well as the honesty of employees. We carry out such visits regularly for a number of large hotel companies.

Standard Operating Procedures.

We have written and implimented operating procedures for a number of hotel companies

P&L and Balance Sheet Reviews

This is a new addition to our list of services. This is very helpful if you do not have a team of management accountants who can regularly review this area. Our hotel finance experts have worked to Cluster Director of Finance level for large branded hotel groups.

Kitchen Audits and Menu Costing.

We have just started working with a very experienced Cluster Executive Head Chef who has worked for one of the largest independent hotel companies in the UK. He can carry out a full review of you kitchens, checking for complience with industry and legal standards, covering areas such as Health and Hygene and food safety. He can also review your menus to maximise margins.

Eco/Environmental Audits.

Our experienced Environmental auditor can help you become more energy efficient, reducing energy and water consumption and increasing your profits. We can also help you gain green industry accreditations.

Interim Financial Controllers.

We can provide very experienced hotel finance personnel to help if you are short staffed for a short period of time.

Revenue & Reservations Reviews.

It is vital that you get your pricing policy, yield management and Market Mix correct. This is a very specialist area where we can provide experienced help.


Cash missing, poor liquor results? – we can help you investigate any concerns.

Social Media.

Managing your social media content is time consuming. We have an experience Marketing Manager who can help you manage your Twitter, Facebook and Instagram accounts.

We currently audit a diverse portfolio of hotels from country houses to large branded hotels and have worked with companies such as Handpicked Hotels, The Hotel Collection, Redefine BDL, Interstate and Macdonald Hotels to name a few. We have also visited Hilton, Marriott and IHG franchised hotels throughout the UK and Europe.

Using a contractor company is a very cost effective way of auditing and reviewing your hotels, and gives an independent view which may provide new perspectives upon the risks your businesses face and policy compliance at your hotels.

All our auditors are industry professionals with many years’ experience in senior position in the hospitality industry.

I would be happy to discuss this further with you if it is of any interest. Please give me a ring anytime on 07795 613 821 or send me an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Hospitality Audit Services Ltd Registered Office; First Floor East, Bridge Mills, Stramongate, Kendal, LA9 4UB Registered in England & Wales No 8126628 Telephone 07795 613 821 www.hospitalityauditservices.co.uk Registered Under The Data Protection Act 1998 No Z3253991